Will it fit my machine?
Prior to processing any orders, we thoroughly verify compatibility with all machine attachments. We will contact you directly to gather any necessary information for this purpose.
If you wish to confirm compatibility before placing your order, please contact our team here, and we will gladly ensure everything fits perfectly.
Where is it made?
Maxx Attachments produces all their attachments internally at their facility in, Maize, KS
What is the Warranty Policy?
LIMITED WARRANTY
What is the Return Policy?
Return Eligibility
• Timeframe: Returns are accepted within 30 days of delivery for unused, undamaged products.
• Condition: Items must be in new, resalable condition with all parts, manuals, and packaging intact. Used or
installed products are ineligible unless defective (see Warranty).
• Custom Products: Specialty or custom-made items (e.g., non-standard Tree Shears) are non-returnable unless
defective. Contact us for clarification.
Return Process
1. Request Approval: Contact us within 30 days of delivery at 251-252-5682 EXT 1 or sales@support@forestryprosupply.com to
request a Return Merchandise Authorization (RMA) number.
2. Provide Details: Include your order number, reason for return (e.g., “wrong item”), and photos if applicable.
3. Ship It Back: Once approved, return the item to Maize Corporation, 5820 N 119th St, Maize, KS 67101. Include the
RMA number on the package. Unauthorized returns will be rejected.
4. Shipping Costs: You’re responsible for return shipping unless the return is due to our error (e.g., wrong item
shipped) or a defect covered by warranty.
Refund Process
• Inspection: We’ll inspect returned items within 5 business days of receipt.
• Refund Amount:
o Full refund (excluding original shipping costs) for eligible returns in new condition.
o Partial refund (less a 10% restocking fee) if packaging is missing or damaged but the item is unused.
o No refund for used, installed, or custom items unless defective.
• Payment Method: Method: Refunds are issued to your original payment method within 10 business days of approval.
Credits from warranty claims follow the Warranty Policy.
Exceptions
• Damaged Shipments: Report damage upon delivery with photos. We’ll coordinate with the carrier for a
replacement or refund.
• Incorrect Items: If we shipped the wrong product, we’ll cover return shipping and send the correct item at no cost.
• Cancellations: Orders can be canceled before shipping for a full refund. Contact us ASAP—once shipped, standard
return rules apply.
Important Notes
• Non-Refundable Costs: Original shipping fees, expedited shipping charges, and return shipping (unless we’re at
fault) are not refunded.
• Proof of Purchase: Keep your order confirmation or receipt for reference.