Forklift /Dock required for all deliveries
Will it fit my machine?
Prior to processing any orders, we thoroughly verify compatibility with all machine attachments. We will contact you directly to gather any necessary information for this purpose.
If you wish to confirm compatibility before placing your order, please contact our team here, and we will gladly ensure everything fits perfectly.
Where is it made?
Wallenstein produces all their attachments internally at their facility in, Fabrique, Canada
What is the Warranty Policy?
Click here for Wallenstein warranty policy
What is the Return Policy?
Contact Us: Returning any item, please contact our customer service team at forestryprosupply@gmail.com to initiate the return process.
- Processing Time:Refunds will typically be processed within 10 business days of receiving the returned item
- Method of Refund:Refunds will be issued in the same form as the original payment method. Interest on financed orders is non-refundable
- Shipping: Customers are responsible for making return shipping arrangements and the entire cost of it. A credit will not be issued until the product is received and inspected.
Defective Items
Defective or Damaged Product: If you receive a defective or damaged product, or if your unit is not performing to your satisfaction, please contact us immediately for assistance at forestryprosupply@gmail.com
What if my product is defective?
Defective or Damaged Product: If you receive a defective or damaged product, or if your unit is not performing to your satisfaction, please contact us immediately for assistance at forestryprosupply@gmail.com. We will make every effort to make sure that your product is operating as designed and to rectify any issues through the wallenstein warranty process. In select situations where a warranty return is required, we will authorize the return in writing. Please refer to our warranty policy for more details.